Online Programs
Lecture: Terminology — User Experience
Prof. Albrecht Schmidt defines user experience, interaction design, and the experience economy. Companion for DES-280.
Before critique, Interaction Design students need shared language. This block covers UX, interaction-design dimensions, and how those terms show up in specs and stakeholder memos.
Full lecture on HCI Lecture (CC BY-SA 4.0)
The lecture distinguishes user experience from usability and introduces Crampton Smith’s dimensions of interaction design. Captions include the technical terms SearchUs should retrieve on the Videos tab.
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Transcript (caption excerpt)
technology user experience In this blog we take a closer look at the concept of user experience, the experience users have with interactive systems, and in particular we examine the People interact with their environment; the experiences we have come from the interaction in our environment. This interaction is determined by computers. Consider a car; in a vehicle, sensors allow you to perceive many things that you otherwise couldn't, such as night vision or even simple things like speed. This means the technical system changes our perception of the world. Let's consider the other area: media. Much of what we know, most of what we know, we know from media. This means we don't know from firsthand experience, but rather we have read and learned it. Increasingly, these media are now digital and electronic; they are determined by algorithms. This means that what I know about the world depends to some extent on how the algorithm turns out— what I get to see, like Google News from the world. This means my experience with the real world is increasingly an experience designed by someone who… User experience design – I think this term is so important, and we'll look at it here. We already had this slide in the introduction to terminology, the introduction to terminology, the basics. basics. I'll briefly repeat interface design here. This is about the user interface, typically the window we're talking about. It's about which modalities we use, which interface elements, and how they are

